Why can’t you win an argument over email?

 

The average employee receives more than 120 emails a day and spends about six hours a day checking them.

How do you make sure the recipients of your emails not only read but actually respond to them? According to career experts, the number one mistake people make is writing long emails.

People who write lengthy emails are pinheads. No one takes them seriously.

Guess who I’m talking about?

– They copy their and your boss on emails

– They may also copy those who don’t need to be the recipients at all

– They start the email with a complaint

– They write to respond, not to solve the problem

– They drag different issues in the email and blame others for everything

Don’t be this blockhead.

The best way to handle such argumentative email is to simply ignore it. Withdraw and wait for them to call you.

If you can’t skip it, call the person immediately after getting the email.

Start graciously with, “Can we speak about your email?”

You’ll find a completely different and embarrassed person on the phone then that clown who fired the Outlook missile at you not very long ago.

Such emails are productivity killers and waste everyone’s time. According to a study, communication via text makes it almost impossible to persuade someone who has a different point of view resulting in the unproductive discussion.

If I am copied on these emails, my usual response to both parties is, “You two probably need to talk”.

When you’re speaking to someone, you are also seeing or sensing their body language as well as the tone of the pitch. This forces you to pay attention to the point other person is trying to make. Of course, you can still disagree but it lets you respect each other more.

So whenever you need to have a serious discussion, close the laptop and pay a visit to the person for a face-to-face discussion or hop on a quick call. You will be able to get the message across to each other more efficiently.

You can’t win an argument over email.

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